Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CliniCall provides assistance for medical and optical offices by managing incoming patient calls during peak hours or when staff is unavailable. These practices retain their existing public phone number and have the ability to determine which calls are directed to the service. The system adheres to established routing protocols, enabling it to transfer calls to a live front desk when feasible and generating callback requests for tasks that require personal attention. Additionally, it facilitates direct appointment scheduling through compatible booking connectors, which are confirmed as part of the onboarding process. The dashboard for practices consolidates call logs, summaries, and pending tasks for easy management. Both French and English languages are supported on operational phone lines, ensuring effective communication. Subscription plans begin at EUR 149 per month for each location, not including VAT, with the setup cost provided separately. Moreover, interested parties can schedule a 30-minute demonstration to explore the features further. This comprehensive solution aims to enhance the efficiency of practice operations while ensuring patients receive timely assistance.
Description
RingOperator serves as a round-the-clock AI receptionist tailored for small businesses, managing calls, scheduling appointments, qualifying leads, addressing frequently asked questions, and seamlessly transferring calls to human representatives as necessary. This service is available not only during business hours but also after hours and for unanswered calls, all while allowing businesses to maintain their current phone numbers. With real-time synchronization with Google Calendar, the AI efficiently manages the booking, rescheduling, and confirming of appointments based on actual availability and preset rules, significantly reducing the risk of double bookings. Additionally, it boasts automatic language detection and response capabilities in over 30 languages, along with a selection of studio-quality neural voices that deliver natural pacing. Each call can be thoroughly reviewed through comprehensive transcripts and audio recordings; furthermore, any complaints received are automatically logged, categorized by severity, monitored until resolved, and escalated if deemed critical. The system also features a dedicated public business webpage, where customers can access information about hours and services, schedule appointments, join waitlists, and provide feedback, thereby enhancing overall customer engagement and satisfaction. This multifaceted approach not only streamlines operations for businesses but also ensures a high-quality experience for their clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
No
Pricing Details
EUR 149/month/location + VAT
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AInnovate (EXIGE SARL)
Country
Luxembourg
Website
clinicall.cc/
Vendor Details
Company Name
RingOperator
Country
United States
Website
www.ringoperator.com
Product Features
Product Features
Alternatives
No Alternatives