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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CliniCall provides assistance for medical and optical offices by managing incoming patient calls during peak hours or when staff is unavailable. These practices retain their existing public phone number and have the ability to determine which calls are directed to the service. The system adheres to established routing protocols, enabling it to transfer calls to a live front desk when feasible and generating callback requests for tasks that require personal attention. Additionally, it facilitates direct appointment scheduling through compatible booking connectors, which are confirmed as part of the onboarding process. The dashboard for practices consolidates call logs, summaries, and pending tasks for easy management. Both French and English languages are supported on operational phone lines, ensuring effective communication. Subscription plans begin at EUR 149 per month for each location, not including VAT, with the setup cost provided separately. Moreover, interested parties can schedule a 30-minute demonstration to explore the features further. This comprehensive solution aims to enhance the efficiency of practice operations while ensuring patients receive timely assistance.

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

AdvancedMD No 
Azalea EHR No 
DrChrono No 
EPIC HRMS No 
Greenway Health No 
ModMed No 
NextGen No 
Nextech No 
Tebra No 
athenaOne No 
eClinicalWorks No 

Integrations

AdvancedMD Yes 
Azalea EHR Yes 
DrChrono Yes 
EPIC HRMS Yes 
Greenway Health Yes 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

EUR 149/month/location + VAT
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AInnovate (EXIGE SARL)

Country

Luxembourg

Website

clinicall.cc/

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Product Features

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No Alternatives

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