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Average Ratings 0 Ratings

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features
design
support

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Description

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

Description

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Typeform Yes 
Zendesk Yes 
Airtable No 
App Store Yes 
Confluence No 
Google Docs No 
Google Drive No 
Google Play Yes 
Hotjar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Microsoft Excel Yes 
Microsoft Teams No 
Stackreaction No 
SurveyMonkey No 
Trustpilot Yes 
Zoom No 

Integrations

Intercom Yes 
Typeform Yes 
Zendesk Yes 
Airtable Yes 
App Store No 
Confluence Yes 
Google Docs Yes 
Google Drive Yes 
Google Play No 
Hotjar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Microsoft Excel No 
Microsoft Teams Yes 
Stackreaction Yes 
SurveyMonkey Yes 
Trustpilot No 
Zoom Yes 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

€19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clientpulse

Country

United States

Website

clientpulse.ai/

Vendor Details

Company Name

Reveall

Founded

2021

Country

Netherlands

Website

www.reveall.co

Product Features

Product Features

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration Yes 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export No 
Diagramming No 
Drag & Drop Yes 
Feature Management No 
Milestone Tracking No 
Prioritization Yes 
Requirements Management No 
Workflow Management Yes 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing Yes 
Usability Testing Yes 
User Journeys Yes 
User Research Yes 

Alternatives

Alternatives