Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.
Description
Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place.
Get a clear picture of your customers' needs and make the right product decisions by:
- Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth
- Highlighting key findings with custom searchable tags and sentiment analysis.
- Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports.
- Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps.
- Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools
API Access
Has API
No
API Access
Has API
No
Integrations
Intercom
Yes
Typeform
Yes
Zendesk
Yes
Airtable
No
App Store
Yes
Confluence
No
Google Docs
No
Google Drive
No
Google Play
Yes
Hotjar
No
Integrations
Intercom
Yes
Typeform
Yes
Zendesk
Yes
Airtable
Yes
App Store
No
Confluence
Yes
Google Docs
Yes
Google Drive
Yes
Google Play
No
Hotjar
Yes
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
€19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Clientpulse
Country
United States
Website
clientpulse.ai/
Vendor Details
Company Name
Reveall
Founded
2021
Country
Netherlands
Website
www.reveall.co
Product Features
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
Yes
Templates
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
No
Diagramming
No
Drag & Drop
Yes
Feature Management
No
Milestone Tracking
No
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
Yes
User Research
Yes