Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.
Description
GrowSurf is referral program software for tech companies.
Our customers are primarily marketing and product teams at B2C, FinTech, and SaaS companies that want to implement a customer-to-customer referral program while saving development overhead and increasing time-to-implementation.
With our top-rated referral software, GrowSurf customers launch faster and enjoy results like these: 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals.
API Access
Has API
API Access
Has API
Integrations
Intercom
Typeform
App Store
Axis LMS
Brevo
Campaign Monitor
Chargebee
Customer.io
EmailOctopus
Google Sheets
Integrations
Intercom
Typeform
App Store
Axis LMS
Brevo
Campaign Monitor
Chargebee
Customer.io
EmailOctopus
Google Sheets
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$179 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clientpulse
Country
United States
Website
clientpulse.ai/
Vendor Details
Company Name
GrowSurf
Founded
2017
Country
United States
Website
growsurf.com
Product Features
Product Features
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management