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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

Description

GrowSurf is referral program software for tech companies. Our customers are primarily marketing and product teams at B2C, FinTech, and SaaS companies that want to implement a customer-to-customer referral program while saving development overhead and increasing time-to-implementation. With our top-rated referral software, GrowSurf customers launch faster and enjoy results like these: 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
Typeform
App Store
Axis LMS
Brevo
Campaign Monitor
Chargebee
Customer.io
EmailOctopus
Google Sheets
Help Scout
HubSpot Customer Platform
MailerLite
Mailjet
Microsoft Excel
Recurly
Salesforce
SendGrid
Slack
Tango Card

Integrations

Intercom
Typeform
App Store
Axis LMS
Brevo
Campaign Monitor
Chargebee
Customer.io
EmailOctopus
Google Sheets
Help Scout
HubSpot Customer Platform
MailerLite
Mailjet
Microsoft Excel
Recurly
Salesforce
SendGrid
Slack
Tango Card

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$179 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clientpulse

Country

United States

Website

clientpulse.ai/

Vendor Details

Company Name

GrowSurf

Founded

2017

Country

United States

Website

growsurf.com

Product Features

Product Features

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Alternatives

Alternatives