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Average Ratings 0 Ratings

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features
design
support

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Description

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

Description

THE WHAT: Evermuse is an AI guide that transforms customer conversations into roadmap insights, helping you create stronger products, faster. THE WHY: • Roadmapping is often slow, fragmented, and subjective. • Sales and CS calls remain a closed loop for Product teams. • Product teams end up leaning on broad AI tools and basic call notes that aren’t tailored to their needs. THE HOW: Evermuse captures Sales, CS, and Product team interactions with customers through file uploads, direct meeting recordings, and integrations with existing call recorders. It then distills those calls into the signals Product cares about (like requirements, friction points, standout quotes, and sentiment), organizing and tallying them by frequency. Evermuse compiles those signals into fully referenced opportunities your team can use in roadmap planning. Finally, Evermuse lets you query your complete dataset of customer calls with an AI-driven chat, so you can surface insights on demand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

App Store Yes 
Asana No 
Chorus by ZoomInfo No 
Freshdesk Yes 
Gong No 
Google Meet No 
Google Play Yes 
Google Sheets Yes 
Intercom Yes 
Jira No 
Linear No 
Microsoft Excel Yes 
Microsoft Teams No 
Slack No 
Trustpilot Yes 
Typeform Yes 
Zendesk Yes 
Zoom No 
monday dev No 

Integrations

App Store No 
Asana Yes 
Chorus by ZoomInfo Yes 
Freshdesk No 
Gong Yes 
Google Meet Yes 
Google Play No 
Google Sheets No 
Intercom No 
Jira Yes 
Linear Yes 
Microsoft Excel No 
Microsoft Teams Yes 
Slack Yes 
Trustpilot No 
Typeform No 
Zendesk No 
Zoom Yes 
monday dev Yes 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)

$0.10 / credit
For every additional credit

Up to 5 users
Up to 100 employees
14-day free trial
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clientpulse

Country

United States

Website

clientpulse.ai/

Vendor Details

Company Name

Evermuse

Founded

2024

Country

United States

Website

evermuse.com

Product Features

Product Features

Alternatives

Alternatives

FocusMap Reviews

FocusMap

Timo Schmidt