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Description
Join countless retailers who have enhanced their sales conversion rates and boosted average transaction amounts with the help of Clientbook. This mobile-centric platform tailors the shopping experience to foster stronger connections between customers and retailers. Research indicates that individuals are likely to spend 3.5 to 4 times more each year and have a 33% higher chance of returning as customers when they enjoy a personalized rapport with their sales associate. Clientbook was designed from the ground up to enable sales associates to cultivate these meaningful relationships. Picture a scenario in which a customer enters your store, and you have immediate access to their identity, product preferences, and contact details for follow-up after their visit. With Clientbook, sales associates gain a comprehensive view of their clientele, allowing them to engage effectively at the right moment to finalize sales. Additionally, potential purchases can be saved and effortlessly shared through text or email with just a click, streamlining the communication process and enhancing customer satisfaction. Ultimately, Clientbook not only simplifies the sales process but also nurtures lasting customer loyalty.
Description
The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Please contact us for details.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Clientbook
Founded
2018
Country
United States
Website
www.clientbook.com
Vendor Details
Company Name
New Black
Founded
2015
Country
The Netherlands
Website
www.newblack.io
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
No
Territory Management
No
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
No
Order Management
Yes
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
Yes
Templates
No
Headless eCommerce
API
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Touchpoints
Yes
Integrated Development Environment (IDE)
Yes
Inventory Optimization
Yes
Web/Mobile App Development
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
Yes
eCommerce
Yes