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Average Ratings 0 Ratings

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Description

Join countless retailers who have enhanced their sales conversion rates and boosted average transaction amounts with the help of Clientbook. This mobile-centric platform tailors the shopping experience to foster stronger connections between customers and retailers. Research indicates that individuals are likely to spend 3.5 to 4 times more each year and have a 33% higher chance of returning as customers when they enjoy a personalized rapport with their sales associate. Clientbook was designed from the ground up to enable sales associates to cultivate these meaningful relationships. Picture a scenario in which a customer enters your store, and you have immediate access to their identity, product preferences, and contact details for follow-up after their visit. With Clientbook, sales associates gain a comprehensive view of their clientele, allowing them to engage effectively at the right moment to finalize sales. Additionally, potential purchases can be saved and effortlessly shared through text or email with just a click, streamlining the communication process and enhancing customer satisfaction. Ultimately, Clientbook not only simplifies the sales process but also nurtures lasting customer loyalty.

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Platform No 
Gorgias No 
Intercom No 
LiveChat No 
Magento No 
Music Shop 360 Yes 
Olark No 
Salesforce Agentforce Commerce No 
Shopify No 
Tidio No 
WooCommerce No 
Zendesk No 

Integrations

Adobe Experience Platform Yes 
Gorgias Yes 
Intercom Yes 
LiveChat Yes 
Magento Yes 
Music Shop 360 No 
Olark Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Tidio Yes 
WooCommerce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clientbook

Founded

2018

Country

United States

Website

www.clientbook.com

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management No 
Territory Management No 

Alternatives

Alternatives