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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The ClientTrack Care Coordination platform seamlessly integrates community-based care systems with efficient data collection, real-time information access, and comprehensive reporting tools to monitor both outcomes and outputs. As your programs evolve, ClientTrack adapts alongside you, ensuring continued support. This sophisticated care coordination system is specifically crafted to dismantle barriers, allowing providers to prioritize patients in their own care journeys. When investing in a solution that your organization will depend on for many years, it’s essential to choose one that can evolve in tandem with your organization's growth and shifts. The future remains uncertain, and your requirements five years from now may differ from those you have today; however, the ClientTrack Care Coordination Platform is built for flexibility and customization, giving you confidence that it will remain as effective and valuable in the future as it is presently. Ultimately, this adaptability not only enhances patient care but also strengthens the overall infrastructure of your organization.

Description

Welkin is crafted to enhance care coordination by ensuring that the appropriate team member addresses patient needs throughout every stage of their journey. By offering your team members smooth transitions and a tailored experience for each patient they assist, we enable a more personalized approach to care. The full automation of any program not only boosts patient engagement but also reduces the burden of tasks, allowing for a seamless transition to the next phase of care. By outlining processes and escalation protocols that are based on specific outcomes or conditions, your team can focus on what truly matters – providing quality care. It is essential to establish escalation pathways for events requiring monitoring, such as adverse incidents, out-of-range results, particular patient reactions, or insufficient engagement. Moreover, the system can automate internal notifications or initiate emails and SMS alerts to care team members in response to specific actions or inactions, as well as for upcoming or missed appointments. This comprehensive approach ensures that no critical detail is overlooked in the patient care continuum.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Medsender No 

Integrations

Medsender Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Eccovia Solutions

Founded

1983

Country

United States

Website

eccovia.com/clienttrack/

Vendor Details

Company Name

Welkin Health

Founded

2013

Country

United Statesa

Website

welkinhealth.com

Product Features

Human Services

Case Management Yes 
Certification & Licensing No 
Child Welfare Management Yes 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling No 
Time Tracking Yes 
Training Management Yes 

Mental Health

Appointment Reminders No 
Appointment Scheduling Yes 
Assessment & Treatment Plans Yes 
Billing & Invoicing Yes 
Claims Management Yes 
E-Prescribing No 
EDI No 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential Yes 
Multi-Provider Practice Yes 
Patient Portal Yes 
Personnel Management No 
Progress Notes Yes 
Single Provider Practice No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification Yes 
HIPAA Compliant Yes 
Medical History Records Yes 
Patient Records Yes 
Referral Management Yes 
Treatment Planning Yes 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing No 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

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