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Description
To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand.
ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping.
ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.
Description
ShippingChimp is an innovative order-tracking solution designed to provide customers with comprehensive tools that significantly improve their experience after making a purchase. It allows users to anticipate delivery issues, keeps customers informed about their order's whereabouts, addresses complaints regarding lost or damaged products, features a self-service return portal, and prompts customers for reviews at optimal times. Our primary focus is to ensure you enjoy a smooth shipping journey, from the creation of shipping labels to the successful arrival of packages. You can rely on us for a delivery experience that is free from complications. Additionally, take advantage of savings of up to 53% on your shipping expenses. No matter where you're sending your packages, we offer the most competitive rates across Canada, ensuring your shipping needs are met efficiently and affordably. With ShippingChimp, you can elevate your post-purchase satisfaction to a whole new level.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
Yes
BigCommerce
Yes
FedEx Ship Manager
Yes
Magento
Yes
Shopify
Yes
WooCommerce
Yes
Base.com
Yes
BetterCommerce
Yes
Delhivery
Yes
Pickrr
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
FedEx Ship Manager
Yes
Magento
Yes
Shopify
Yes
WooCommerce
Yes
Base.com
No
BetterCommerce
No
Delhivery
No
Pickrr
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClickPost
Founded
2015
Country
India
Website
www.clickpost.ai/
Vendor Details
Company Name
ShippingChimp
Website
www.shippingchimp.com
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
