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Description

CleverControl is employee monitoring software designed to help businesses track workplace activity, review productivity, and maintain visibility across office, remote, and hybrid teams. It gives managers and administrators a structured way to understand how company-owned computers are used during working hours. The platform can be used to monitor daily workflows, review application and web activity, track active and idle time, support attendance control, investigate unusual behavior, and improve visibility into employee performance. It helps organizations make decisions based on actual activity data rather than manual reports or assumptions. Key Features: Live Screen Viewing: View employee screens in real time. Screen Recording and Screenshots: Capture on-screen activity for later review. Call Recording: Keep records of calls for quality control, training, or internal review. Live Webcam and Webcam Snapshots: Support visual verification when required by company policy. Face Recognition: Help identify users at monitored workstations. Application Monitoring: Track software usage on company devices. Web Activity Tracking: Review visited websites and browsing activity. Keystroke Monitoring: Record typed text for audits and activity reviews. Time Tracking: Monitor active and idle time during working hours. Print and Device Monitoring: Track printing activity and external device usage. Offline Actions Recording: Capture activity even when the device is offline. Comprehensive Reporting: Access structured reports on employee computer activity.

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.