Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ClearWaterMMS features a comprehensive database that encompasses all your clients and their vessels, allowing for customization to store pertinent data that benefits your operations. There is ample room within the customer profile tabs to document details such as addresses, phone numbers, email addresses, vehicle specifications, and additional remarks. Users can effortlessly add extra fields as needed. The database allows for seamless manipulation to generate mail merge documents in Microsoft Word, including address labels and letters. Information can be retrieved from any field within ClearWaterMMS, enabling targeted communication with specific customer groups, such as those with boats exceeding a certain length, or those owning dinghies, or even customers situated in designated marina areas. Being entirely web-based, the system offers unlimited scalability and can accommodate countless transactions daily. Furthermore, as all users operate from a shared database, any data entered through the EPOS system is readily accessible by the primary ClearWaterMMS platform, enhancing overall efficiency. This interconnectedness ensures that every piece of information is utilized effectively, contributing to smoother business operations.
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearWater Marina Management Systems
Website
www.clearwatermms.com
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Product Features
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management