Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cleardox provides an advanced redaction tool that automates the identification and anonymization of sensitive data found within various documents. This software creates a collaborative environment that optimizes document workflows, allowing users to easily redact personal information, including names, addresses, and phone numbers. By utilizing Cleardox Redact, organizations can bolster data security by simplifying the anonymization process, which in turn lowers the likelihood of data breaches and curtails human mistakes. The platform is well-suited for team-oriented settings, as it integrates seamlessly with document collaboration, review, and management tools. A standout feature is Cleardox AI, which fully automates the anonymization of extensive document collections. Furthermore, it adheres to privacy regulations by securely handling sensitive data and automatically deleting documents after a 30-day period to enhance security measures. Ultimately, Cleardox’s solution aims to remove the tedious and error-prone elements associated with traditional manual anonymization, thereby improving the overall user experience in document management. This innovative approach not only saves time but also instills confidence in the handling of sensitive information.
Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Acadre
Yes
HighQ
Yes
Microsoft Azure
Yes
Microsoft Excel
Yes
Microsoft SharePoint
Yes
Microsoft Word
Yes
Zendesk
No
iManage
Yes
Integrations
Acadre
No
HighQ
No
Microsoft Azure
No
Microsoft Excel
No
Microsoft SharePoint
No
Microsoft Word
No
Zendesk
Yes
iManage
No
Pricing Details
$35 per month
Free Trial
Yes
Free Version
No
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cleardox
Founded
2019
Country
Denmark
Website
www.cleardox.io
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No