Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment.
1. Transform Slack into a central hub to manage requests.
2. Converting customer inquiries into actionable tickets will help you to respond quickly.
3. Automated knowledge bases can be used to provide support for many clients.
4. Slack's conversational ticketing simplifies internal employee support.
5. Support and Customer Success Teams can work efficiently within Slack.
6. Improve accountability and response times.
7. Monitor and manage customer inquiries from a single Slack Channel.
8. Keep your team aligned on all platforms and tools.
9. Boost productivity with AI-driven answers and organized knowledge resources.
10. Integrate seamlessly with existing tools to ensure efficient two-way communications.
Description
eesel is an AI automation platform that allows businesses to deploy intelligent AI teammates directly within the tools and systems their teams already use. The platform integrates with popular workplace applications including Zendesk, Slack, Salesforce, HubSpot, Shopify, Freshdesk, Notion, Google Drive, Intercom, and Confluence. Once connected, eesel learns from company knowledge bases, support histories, documentation, and business processes to provide context-aware assistance. Organizations can use AI agents to automate customer support, answer internal employee questions, generate content, process e-commerce inquiries, and manage operational workflows. The platform allows businesses to coach and customize agents so they follow specific communication styles, escalation procedures, and company policies. Helpdesk agents can respond to tickets and triage issues, while content-focused agents can research and draft blog posts and marketing materials. E-commerce agents assist customers with product recommendations, inventory questions, and order-related requests. By working directly within existing business applications, eesel minimizes disruption while expanding automation capabilities. The platform helps companies reduce manual workloads, improve service quality, and scale support operations more effectively.
API Access
Has API
API Access
Has API
Integrations
Intercom
Jira
Salesforce
Slack
Zendesk
Airtable
Asana
ChatGPT
ClickUp
Figma
Integrations
Intercom
Jira
Salesforce
Slack
Zendesk
Airtable
Asana
ChatGPT
ClickUp
Figma
Pricing Details
$24 per month
Free Trial
Free Version
Pricing Details
$100/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearFeed
Founded
2021
Country
Bangalore, India
Website
clearfeed.ai/
Vendor Details
Company Name
eesel.ai
Founded
2020
Country
Australia
Website
www.eesel.ai/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management