Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Founded in 2000, DataGenix is dedicated to delivering innovative claims processing solutions to third-party administrators, adjusters, and insurance firms. Recognizing the complexities that can arise in claims processing and health benefits management, our team has developed the sophisticated ClaimScape software designed to streamline the entire adjudication process, ensuring your business remains unaffected by potential losses. Our mission is to tackle the challenges that prevent an exceptional customer experience for your clientele. By aligning our offerings with current trends and demands, we are committed to facilitating your organization's growth through our software solutions. Trusted by leading TPAs nationwide, we are eager to expand our services to a broader audience. As we continue to evolve, we aim to set new standards in the industry.
Description
Mitel's OpenScape Session Border Controller (SBC) is a highly adaptable solution that offers extensive SIP interoperability, sophisticated media management, and strong security features. Tailored for VoIP infrastructures, this controller efficiently terminates SIP sessions on the WAN side, which helps ensure that traffic comes from verified sources while also scrutinizing SIP and media packets for any protocol discrepancies or irregularities. The OpenScape SBC actively regulates firewall "pin holes" for RTP and SRTP media streams. Its compatibility extends to Mitel’s MiVoice Business, MiVoice MX-ONE, and MiVoice 5000, in addition to OpenScape Voice, OpenScape 4000, and OpenScape Business, making it a versatile choice for organizations of all sizes. This solution accommodates various deployment methods, including virtualized software for VMware ESXi, and is set to support commercial off-the-shelf hardware like Lenovo servers in the near future, alongside a gateway option featuring Kontron servers. As such, it provides organizations with the flexibility to choose the most suitable infrastructure for their specific requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
EquipmentCloud
No
Lenovo ThinkSystem Rack Servers
No
MiVoice Business
No
Microsoft Teams
No
Unify OpenScape
No
VMware ESXi
No
Integrations
EquipmentCloud
Yes
Lenovo ThinkSystem Rack Servers
Yes
MiVoice Business
Yes
Microsoft Teams
Yes
Unify OpenScape
Yes
VMware ESXi
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DataGenix
Founded
2003
Country
United States
Website
datagenix.com
Vendor Details
Company Name
Mitel
Founded
1972
Country
Canada
Website
www.mitel.com/products/openscape-session-border-controller
Product Features
Benefits Administration
COBRA Administration
No
Claims Management
Yes
Deduction Management
No
Disability Insurance Administration
No
Employee Benefits Administration
No
FMLA Administration
No
FSA Administration
No
Flexible Spending Accounts
No
For Brokers
No
For Employers
No
HIPAA Compliant
No
Health Insurance Administration
Yes
Life Insurance Administration
No
Online Benefits Enrollment
Yes
Premium Billing
No
Provider Management
Yes
Retiree Administration
No
Retirement Plan Management
No
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
Yes
Compliance Management
No
Customer Management
Yes
Electronic Claims
Yes
Forms Management
Yes
Paper-Based Claims
No
Payor Management
Yes
Policy Administration
No