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Description
Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.
Description
Elevate your hotel's guest experience to unprecedented heights.
Manage your reservations effortlessly through an intuitive drag-and-drop calendar interface, enabling seamless guest check-in and check-out with just one click. Enhance each booking by adding personalized notes and preferences using the integrated voice-to-text feature, while also enjoying hassle-free payment processing with various payment options and currencies. Update reservations and rates in a single click to eliminate overbooking issues and avoid unexpected surprises.
Streamline operations with quick access buttons for check-in and check-out, reducing the need for constant tab switching and presenting all essential information at a glance. A user-friendly check-in wizard captures all critical details without any hassle. Adjusting the invoice recipient, splitting invoices, and posting charges can be done effortlessly with a single click, making room plan management straightforward. Group reservations have become a breeze, eliminating previous complications.
With over 60 diverse reports available and multiple methods to analyze your data, our system is fully customizable to suit your unique needs. You can generate revenue reports, project future earnings, assess group discounts, track top bookers, and monitor in-house guests, room availability, arrivals, departures, and overall capacity, ensuring you have all the insights necessary to optimize your hotel's performance.
API Access
Has API
API Access
Has API
Integrations
5stelle*
Avalon Bookings Manager
Booking.com
Bowo
Canary Digital Tipping
Cloudbeds
Hotelware PMS
MeetingPackage
Mews
Mini Hotel PMS
Integrations
5stelle*
Avalon Bookings Manager
Booking.com
Bowo
Canary Digital Tipping
Cloudbeds
Hotelware PMS
MeetingPackage
Mews
Mini Hotel PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civitfun Hospitality
Country
Spain
Website
en.civitfun.com
Vendor Details
Company Name
Planet
Founded
1985
Country
Ireland
Website
www.weareplanet.com/hotel-pms
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
