Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Assisting employee relations teams in streamlining workplace investigations enhances their ability to provide better support for employees. Your employee relations team deals with a wide variety of HR issues, necessitating adherence to specific policies to properly address discrimination, harassment, and other misconduct, which ultimately minimizes the likelihood of grievances and legal disputes. Civica Employee Relations transcends the role of a mere information recording system; it offers a structured approach for each type of case, ensuring that all pertinent information is centralized and easily accessible for efficient management. This comprehensive solution not only improves case handling but also fosters a more supportive work environment for all employees involved.
Description
Salesforce’s HR Service Management platform empowers both HR teams and employees with AI-driven solutions that simplify HR processes and enhance service delivery. With an intuitive employee portal, case management features, and automated workflows, employees can easily find answers and complete tasks without assistance. The platform supports seamless communication across channels such as email, phone, and messaging, while also leveraging AI to help HR teams resolve cases more efficiently and scale operations without increasing headcount. Salesforce’s HR Service is designed to drive employee satisfaction and optimize HR service management.
API Access
Has API
API Access
Has API
Integrations
APISCRAPY
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Civica
Founded
2001
Country
United Kingdom
Website
civica.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/eu/service/employee-engagement/
Product Features
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature
Product Features
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature
Team Management
Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking