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Description

Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location. Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.

Description

Local governments cannot have a website. They must be optimized for civic engagement. Municode understands this need and has built our websites around it. Every website is built on a simple CMS that allows anyone to create and modify content. Our industry-leading search capabilities will make it easy for your community to find what they are looking for quickly. Our enhanced search capabilities include keyword searches, indexed attachments, date filters, department filters, and more. Municode websites allow residents to access a variety of services, including emergency alerts and park and trail directories, facility reservations and online job postings. You can also add specialty sub-sites to your website design that use the same CMS and act like a complementing site. Municode can create stunning and intuitive websites no matter what your website needs.