Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicRecordsOnline is a software solution designed for managing public records requests specifically for city clerks and records professionals. All requests are centralized, detailing who made the request, what information is necessary, the due date according to state regulations, what has been dispatched, and a thorough audit trail. Each subscription tier includes redaction capabilities. The Instant Privacy Scan feature identifies sensitive information such as names, addresses, phone numbers, Social Security numbers, and license numbers, offering them as draft redactions for user review. With the Find & Fix Everywhere tool, users can eliminate a specified name or phrase across all pages simultaneously. The Permanent Safety Lock feature ensures redactions are permanently embedded in a flattened release document, preventing any reversal. Additionally, the Smart Medical Catching function highlights health-related information and identifies minors' names. Redaction employs deterministic pattern matching, ensuring consistent output for the same input repeatedly. The software is compliant with public records laws across all 50 states, incorporating deadline regulations and business day calculations. Pricing options range from $99 to $499 per month, with no contracts or implementation fees required. Additionally, government agencies can take advantage of a 14-day free trial period to explore its features. This comprehensive approach makes CivicRecordsOnline a vital tool for managing public record requests efficiently.

Description

Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

OpenCities
govAccess
govDelivery

Integrations

OpenCities
govAccess
govDelivery

Pricing Details

$99/month per agency
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Paldam LLC

Founded

2026

Country

United States

Website

www.civicrecordsonline.com

Vendor Details

Company Name

Granicus

Founded

1999

Country

United States

Website

granicus.com

Product Features

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Alternatives

ATIPXpress Reviews

ATIPXpress

OPEXUS

Alternatives

Aurigo Masterworks Community Engagement Reviews

Aurigo Masterworks Community Engagement

Aurigo Software Technologies
Libria Reviews

Libria

MSF&W
govAccess Reviews

govAccess

Granicus