Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

Don't waste time messing around with tools that don't have the potential to increase volunteer programs. VolunteerMatters makes it easy to manage all your volunteer programs from one place. You can easily create unlimited volunteer recruitment pages to promote your volunteer initiatives. Volunteers can click to sign up for specific roles. No web design experience necessary. You can easily create recruitment pages by filling out an online form. You can define the roles, how many are needed, whether or not group volunteers are allowed, and other details. Your volunteers can promote your volunteer project in just one click. VolunteerMatters creates the post for you with your project image, name, description, and link to direct traffic towards your new recruitment page. Onboarding and vetting checklists are not enough. There is too much potential for things to slip through the cracks. VolunteerMatters provides a central location for nonprofits to implement, enforce, audit, and audit their onboarding and vetting policies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

Closerware

Founded

2006

Country

United States

Website

www.volunteermatters.com

Product Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Volunteer Management

Attendance Management
Calendar Management
Event Management
Group Management
Member Directory
Membership Management
Recognition Management
Registration Management
Scheduling
Self Service Portal
Training Management
Volunteer Profiles

Alternatives

Alternatives

Raptor Volunteer Management Reviews

Raptor Volunteer Management

Raptor Technologies
NextRequest Reviews

NextRequest

CivicPlus