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Description
CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.
Description
PostRight is a hybrid mail service based in the UK that allows users to create, print, and send physical letters through Royal Mail without requiring any printing equipment, envelopes, or postage stamps.
With over 18 legally vetted templates available, users can address a variety of issues, including consumer grievances like Section 75 claims, product defects, and refund requests, as well as legal matters such as letters before action and debt responses, in addition to personal or civic issues like eviction notices and rental disputes.
The platform also provides the option for users to upload their own PDFs or compose letters from scratch, ensuring flexibility in communication.
PostRight takes care of all the logistics, including professional letterhead printing, envelope stuffing, address validation, and final dispatch through Royal Mail, with delivery times ranging from 1 to 3 working days for UK addresses.
Additionally, the service features address autofill for over 200 UK entities, including retailers, airlines, councils, and HM Prisons.
Users benefit from a pay-per-letter pricing model that does not require a subscription, allowing them to freely explore templates, create, and preview letters before incurring any costs, as they only pay when they decide to send their letter.
This user-friendly approach simplifies the process of communicating important messages without the traditional hassles associated with mailing.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CivicPlus Municipal Websites
CivicReady
Facebook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£2.49 per letter
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CivicPlus
Founded
2001
Country
United States
Website
www.civicplus.com/citizen-request-management/
Vendor Details
Company Name
PostRight
Founded
2026
Country
United Kingdom
Website
postright.co.uk
Product Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management