Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

Local governments cannot have a website. They must be optimized for civic engagement. Municode understands this need and has built our websites around it. Every website is built on a simple CMS that allows anyone to create and modify content. Our industry-leading search capabilities will make it easy for your community to find what they are looking for quickly. Our enhanced search capabilities include keyword searches, indexed attachments, date filters, department filters, and more. Municode websites allow residents to access a variety of services, including emergency alerts and park and trail directories, facility reservations and online job postings. You can also add specialty sub-sites to your website design that use the same CMS and act like a complementing site. Municode can create stunning and intuitive websites no matter what your website needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook
Municode Meetings
Municode Policies & Procedures Software

Integrations

CivicPlus Municipal Websites
CivicReady
Facebook
Municode Meetings
Municode Policies & Procedures Software

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

Municode

Founded

1951

Country

United States

Website

www.municode.com

Product Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Alternatives

Alternatives

OpenCities Reviews

OpenCities

Granicus
NextRequest Reviews

NextRequest

CivicPlus