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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CivicPlus 311 CRM System excels where other solutions fail. All the tools you need to complete and track your work are in one package. CivicPlus 311 System gives your staff the tools they need to be successful. CivicPlus 311 System data can be used to plan for the future and make your budget more efficient. Eliminate duplicate requests, and know where and how to look for issues before you go onsite. Brandable mobile application, Facebook app & call taker. Service requests can be routed and assigned based on category & location. Automatically detect duplicate requests and remove them before they are submitted. Answer requests faster by using category-specific questions. Request types can increase visibility and protect privacy. Status updates and follow-up questions can be used to communicate with the public.

Description

Jewel has created innovative digital tools aimed at enhancing landscaping, sweeping, grounds maintenance, and city cleaning operations. To streamline the efforts of both planners and field workers, the company developed software specifically designed to optimize the management of public space upkeep. With a variety of responsibilities like combating weeds, emptying trash bins, sweeping pathways, and watering greenery, those in charge of planning these activities face a demanding workload. They must evaluate conditions, devise a strategy, and give clear directions to their teams—a task that can feel overwhelming. Jewel's software simplifies this process, allowing users to schedule and monitor tasks related to public space maintenance effectively. Workers equipped with tablets can effortlessly access their task lists and locations, enhancing the efficiency of public space management for everyone involved. This comprehensive solution ensures that all public space responsibilities can be handled through a single, user-friendly platform, ultimately fostering better organization and communication among teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CivicPlus Municipal Websites Yes 
CivicReady Yes 
Facebook Yes 

Integrations

CivicPlus Municipal Websites No 
CivicReady No 
Facebook No 

Pricing Details

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CivicPlus

Founded

2001

Country

United States

Website

www.civicplus.com/citizen-request-management/

Vendor Details

Company Name

Jewel

Founded

1996

Country

Netherlands

Website

www.jewel.eu/en/

Product Features

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management No 

Product Features

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Alternatives

Alternatives

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