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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Cityworks serves as the go-to platform for local governments and utility agencies seeking efficient project execution. Our innovative GIS-focused public asset management and permitting system is designed to manage the entire lifecycle of infrastructure, encompassing permits, construction, maintenance, and eventual replacement. Exclusively utilizing Esri® ArcGIS®, Cityworks enables you to maximize the potential of your authoritative GIS data, delivering a comprehensive solution that enhances your agency's operational efficiency. We stand alongside you in the effort to create safe, resilient, and intelligent communities. By connecting field operations to office management, Cityworks equips your team with superior data, enhanced insights, and informed decision-making capabilities. Additionally, our platform streamlines the permitting process and fosters effective communication with both customers and stakeholders, ensuring everyone is on the same page throughout each project. Ultimately, Cityworks is dedicated to empowering local agencies to achieve their goals.

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GeoCivix
Geotab
Hyland IDP
Moneris
NilNexus
Paymentus
Questica Performance
Radley Data Collection
Radley iSC
Selectron Relay
Stabicad
Trimble EC-CAD
Trimble Field Points
Verifi3D
VuSpex
inHANCE

Integrations

GeoCivix
Geotab
Hyland IDP
Moneris
NilNexus
Paymentus
Questica Performance
Radley Data Collection
Radley iSC
Selectron Relay
Stabicad
Trimble EC-CAD
Trimble Field Points
Verifi3D
VuSpex
inHANCE

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Trimble

Founded

1978

Country

United States

Website

assetlifecycle.trimble.com/en/products/software/cityworks

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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