Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Itron CityEdge combines the capabilities of IoT technologies, real-time analytics, and actionable insights to assist cities in fulfilling their sustainability objectives, streamlining operations, and improving urban resilience. With a network of more than 270 million connected devices and sensors serving 8,000 customers worldwide, Itron enables cities to access the data that matters most to them. CityEdge facilitates the integration of a wide range of advanced technologies, including field devices, sensors, smart connectivity, and secure multi-transport network communications, alongside an enterprise business intelligence platform specifically designed to enhance the delivery of city services and operations. It fosters collaboration across various departments and opens the door for innovative use cases through a flexible, open platform that connects to a vast ecosystem of global partners. Built on an open innovation framework guided by five key principles, CityEdge promotes the adoption of open standards, cultivates an open ecosystem mindset, eliminates barriers to experimentation, and ensures architectural flexibility, ultimately driving progress in urban management. By harnessing these tools, cities can not only improve their operational efficiency but also respond effectively to the challenges of modern urban living.
Description
Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Itron
Founded
1977
Country
United States
Website
na.itron.com/what-we-offer/city-edge-overview
Vendor Details
Company Name
Concursive
Founded
2000
Country
United States
Website
www.concursive.com/concoursesuite.shtml
Product Features
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes