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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CitizenMe is an international network of 'Digital Citizens' who utilize the CitizenMe app to collect their personal data, uncover insights about themselves, and access highly personalized products and services. Members willingly share their information on their own terms with the brands they cherish and the causes they support. For companies, this facilitates continuous human data interactions. Engage in profound, anonymized conversations with thousands of actual consumers in real-time, enabling a level of personalization that not only delights users but also fosters personal empowerment, accelerates business growth, and generates a positive social impact for your brand. Stay informed with live, on-the-spot surveys featuring real individuals backed by verified multi-variate data (we prioritize quality over speed), complete with impressive data visualizations, image galleries, and interactive charts. Our payment model is pay-as-you-go, and we’ve streamlined our pricing structure for your convenience, ensuring you receive maximum value without complexity. Additionally, this approach allows brands to develop a more meaningful connection with their audience, enhancing trust and loyalty over time.

Description

Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk

Integrations

App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CitizenMe

Founded

2014

Country

Germany

Website

www.citizenme.com/business-page/

Vendor Details

Company Name

Clientpulse

Country

United States

Website

clientpulse.ai/

Product Features

Product Features

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