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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

In today's society, there is an increasing need for communities to access law enforcement data and public records. Ensuring transparency within agencies has become essential for building strong relationships with these communities. Unlike conventional “crime mapping” tools, Citizen RIMS emerges as a distinctive solution, closely integrated with other offerings from Sun Ridge Systems. Essentially, Citizen RIMS is specifically designed to work in harmony with RIMS. This seamless integration provides notable benefits, such as guaranteeing precise data, complying with departmental security protocols, offering an enhanced range of features, and delivering more detailed information for all operational facets. When users navigate to this website, they will be greeted by a customizable disclaimer. Additionally, the platform allows users to explore both live and historical incident mapping, enabling them to visualize current and past incidents while analyzing crime trends through interactive maps. This user-friendly approach not only enhances community awareness but also promotes proactive engagement with local law enforcement.

Description

Southern Software has successfully implemented its Records Management System, previously known as Police-Pak or Sheriff-Pak, in over 450 law enforcement agencies across the southeastern United States. This robust and adaptable software caters to the needs of both large and small Police Departments and Sheriff Offices. Tailored specifically for law enforcement purposes, it facilitates automated data submissions in states such as North Carolina, Virginia, South Carolina, Tennessee, Alabama, Georgia, Florida, Texas, and Arkansas, with features that may vary by state and department type. Built on the Microsoft SQL Server platform, the application offers error checking for incident-based reports and provides printouts that replicate state forms. In addition, it allows users to search data across nearly any field and enables the creation of accident diagrams directly on the computer. Users can also attach digital mugshot images to arrests and subsequently generate lineups. Furthermore, the package includes 30 days of complimentary support, ensuring users have assistance as they acclimate to the software. The comprehensive functionalities of this system make it an invaluable tool for law enforcement agencies looking to enhance their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

First Arriving Dashboards No 
Accurint Crime Analysis Yes 
ArcGIS Yes 
DataWorks Yes 
ESO EHR Yes 
FireScene Yes 
HID SAFE Yes 
HealthEMS Yes 
ImageTrend Yes 
Laserfiche Yes 
NicheRMS365 Yes 
OpenGov Yes 
Peregrine Yes 
PulsePoint Yes 
RapidSOS Yes 
StreetWise CADlink Yes 
Tablet Command Yes 
Tyler Supervision Yes 
iMars Yes 

Integrations

First Arriving Dashboards Yes 
Accurint Crime Analysis No 
ArcGIS No 
DataWorks No 
ESO EHR No 
FireScene No 
HID SAFE No 
HealthEMS No 
ImageTrend No 
Laserfiche No 
NicheRMS365 No 
OpenGov No 
Peregrine No 
PulsePoint No 
RapidSOS No 
StreetWise CADlink No 
Tablet Command No 
Tyler Supervision No 
iMars No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sun Ridge Systems

Country

United States

Website

sunridgesystems.com/applications/records-management/citizenrims/

Vendor Details

Company Name

Southern Software

Founded

1988

Country

United States

Website

www.southernsoftware.com/ps-rms.html

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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