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Average Ratings 1 Rating
Description
Gain practical experience with an advanced network simulation tool developed by Cisco, which allows you to construct both simple and intricate networks utilizing a wide range of devices, extending your skills beyond just routers and switches. Design interconnected systems tailored for smart cities, residential areas, and businesses alike. Leverage Packet Tracer as a versatile learning platform suitable for educational courses, distance learning, professional development, project planning, or even just for enjoyment. Start your journey by enrolling, downloading, and exploring essential tips and best practices to maximize your use of this innovative virtual simulation tool, Cisco Packet Tracer. This tool serves as an all-encompassing resource for teaching and learning networking technology, delivering a distinctive blend of realistic simulations and visualization experiences, along with assessment capabilities, activity creation tools, and opportunities for collaboration and competition among users. By utilizing the features of Packet Tracer, both students and educators can work together effectively, tackle challenges, and grasp concepts within an engaging and interactive social framework, enhancing the overall learning experience.
Description
See exactly who's calling, who's answering, and how your phone system is performing — without wrestling with raw CDRs or clunky built-in tools. VoIP Detective turns the call data from Cisco CallManager (CUCM), Cisco CUBE, Webex Calling, and Microsoft Teams into clear, searchable reports that anyone on your team can use.
Because it installs as a virtual machine inside your own environment, your call records stay on your infrastructure — nothing is shipped off to a vendor cloud. Most teams have it deployed and pulling reports within half an hour.
Managers can run their own team and call-activity reports without help from IT, while administrators get the depth they need: inbound, outbound, and hunt-group reporting (including who answered and which calls were abandoned), busy-hour analysis for staffing, network-quality troubleshooting by jitter, latency, and packet loss, gateway capacity planning, and endpoint utilization to reclaim unused licenses.
The free Lite edition never expires and places no limit on users or devices. VoIP Detective Pro unlocks unlimited data retention, scheduled report delivery, emergency-call alerts, GDPR phone-number masking, CUBE analytics, and a live UCCX wallboard — all at a single flat yearly rate that doesn't change with the size of your deployment.
API Access
Has API
API Access
Has API
Integrations
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex Calling
Eco
Microsoft Teams
RadiantOne
Integrations
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex Calling
Eco
Microsoft Teams
RadiantOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.netacad.com/courses/packet-tracer
Vendor Details
Company Name
VoIP Detective
Founded
2019
Country
United States
Website
www.voipdetective.com
Product Features
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting