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Average Ratings 0 Ratings
Description
Ciara is an innovative digital conversation assistant designed to help sales professionals across the globe enhance their sales calls and boost productivity. Its user-friendly setup and adaptability make it a valuable tool for any sales team. Recognized as one of the Top 50 Digital Startups in Europe by TechCrunch, Ciara consistently delivers ongoing innovations, top-notch call assistance, and effortless integration with widely-used business applications. Transform your remote work into a distinct competitive edge. This robust in-call assistant empowers both remote and inside sales teams to facilitate effective and engaging customer dialogues. As a new breed of sales enablement software, Ciara provides intelligent talking points and pertinent information in real time during conversations, ensuring that sales professionals have the resources they need at their fingertips. It also transcribes and records calls, generating insightful summaries that are automatically synced with your CRM. Sales teams, whether large or small, experience enhanced customer interactions and improved outcomes thanks to Ciara's capabilities. By incorporating Ciara into your sales process, you can ensure that each conversation is not only productive but also tailored to meet clients' needs effectively.
Description
Enhance your Facebook Messenger experience by integrating it with Conversity, transforming it into an unparalleled customer engagement platform. With Conversity powering your backend, you can efficiently route and distribute incoming conversations to your internal teams, handle offline inquiries, transfer chats seamlessly among team members, and initiate multi-party conferences, among other capabilities. Featuring a rich array of enterprise-level functionalities, Conversity stands out as one of the most sophisticated and comprehensive customer engagement solutions tailored for Facebook Messenger. It allows you to create custom, interactive, multi-tiered menu options to guide customers to the right teams or departments. Furthermore, you can utilize the menu options to send informative texts or collect user feedback prior to connecting them with your support staff. Additionally, Conversity offers compatibility with leading CRM and LMS platforms such as Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, and SugarCRM. It also integrates seamlessly with popular Content Management Systems, including WordPress, Joomla, and Magento, ensuring a cohesive and efficient communication experience. This integration not only boosts customer satisfaction but also streamlines operational efficiency across your teams.
API Access
Has API
API Access
Has API
Integrations
REFLEKT ONE
Salesforce
Starmind
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ciara
Founded
2019
Country
Germany
Website
www.getciara.com
Vendor Details
Company Name
Aumenta Global Services
Founded
2015
Country
India
Website
conversity.net
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking