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features
design
support

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Description

Churn Solution serves as a comprehensive retention platform tailored for subscription-based businesses, focusing on preserving the customers you have acquired rather than replacing them. Revenue loss from subscriptions often occurs in two distinct areas that many teams overlook: voluntary churn, where customers intentionally cancel their subscriptions, and involuntary churn, where payment issues arise due to reasons like expired cards or blocked transactions, leading to unintended exits. Churn Solution effectively addresses both types of churn, employing cancellation processes that uncover the underlying reasons for customer exits while presenting appropriate retention strategies such as pausing subscriptions, altering plans, or delivering tailored offers instead of generic discounts. Additionally, the platform utilizes smart retries, in-app notifications, and follow-up communications via email and SMS to recover failed payments, while win-back initiatives target former subscribers based on their reasons for leaving. Through advanced analytics, Churn Solution provides insights into save rates, the motivations behind cancellations, and the revenue that has been successfully recaptured. It seamlessly integrates with popular payment platforms like Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, along with supporting webhooks for enhanced functionality. By leveraging these features, businesses can significantly improve their customer retention metrics and ultimately enhance their bottom line.

Description

Our partnership and platform accelerates and enhances every aspect of the subscription lifecycle—from plans, pricing, and promotions and subscriber management, to payments optimization, recurring billing, churn management, and revenue recognition. Recurly delivers: - Scalability: Our platform is built for growth, adapting effortlessly to your evolving needs. Enter new markets and manage expansion without skipping a beat. - Subscription Insights: Gain data-driven expertise on subscriber behaviors and preferences, empowering you to make strategic decisions that bolster your bottom line. - Subscriber Retention: We perfect the art of retention through personalization for heightening customer engagement and robust churn management solutions. - Profitable Growth: Our technology isn't just sustaining; it's growth-accelerating, driving operational efficiency and fostering innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Braintree Yes 
Stripe Yes 
APIANT No 
ActiveCampaign No 
Aritic Mail No 
BI Book No 
Causal No 
Data Virtuality No 
Freshsuccess No 
Keap No 
Mailchimp No 
Mozart Data No 
Paddle Yes 
Refold No 
Slack No 
Sourcetable No 
Truto No 
WiserNotify No 
Zephr No 

Integrations

Braintree Yes 
Stripe Yes 
APIANT Yes 
ActiveCampaign Yes 
Aritic Mail Yes 
BI Book Yes 
Causal Yes 
Data Virtuality Yes 
Freshsuccess Yes 
Keap Yes 
Mailchimp Yes 
Mozart Data Yes 
Paddle No 
Refold Yes 
Slack Yes 
Sourcetable Yes 
Truto Yes 
WiserNotify Yes 
Zephr Yes 

Pricing Details

$50/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.00/month
Starter plan:
- $0/month for first 12 months
- $40k/month in revenue included

Professional & Elite plans available with custom pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Churn Solution

Country

United States

Website

churnsolution.com

Vendor Details

Company Name

Recurly

Founded

2010

Country

United States

Website

www.recurly.com

Product Features

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible Yes 
Debit Card Support Yes 
Gift Card Management Yes 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management No 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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