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Description
Churn Solution serves as a comprehensive retention platform tailored for subscription-based businesses, focusing on preserving the customers you have acquired rather than replacing them.
Revenue loss from subscriptions often occurs in two distinct areas that many teams overlook: voluntary churn, where customers intentionally cancel their subscriptions, and involuntary churn, where payment issues arise due to reasons like expired cards or blocked transactions, leading to unintended exits.
Churn Solution effectively addresses both types of churn, employing cancellation processes that uncover the underlying reasons for customer exits while presenting appropriate retention strategies such as pausing subscriptions, altering plans, or delivering tailored offers instead of generic discounts.
Additionally, the platform utilizes smart retries, in-app notifications, and follow-up communications via email and SMS to recover failed payments, while win-back initiatives target former subscribers based on their reasons for leaving.
Through advanced analytics, Churn Solution provides insights into save rates, the motivations behind cancellations, and the revenue that has been successfully recaptured.
It seamlessly integrates with popular payment platforms like Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, along with supporting webhooks for enhanced functionality.
By leveraging these features, businesses can significantly improve their customer retention metrics and ultimately enhance their bottom line.
Description
Recover any payments that were not received. Gravy is the secret to recurring revenue retention in subscriptions and membership businesses. We have the solution to customer retention and payment recovery. We have been refining and developing the best scripts, engagement strategies, and conversion technologies for the industry-leading failed payments recovery solution. Gravy can work with all payment processors, CRMs, and product delivery systems. Our implementation team integrates your tech stack and ensures that customers and failed payments are synced in real time. A US-based retention specialist will work with you. This specialist is focused on one thing: recovering failed payments and customers. This will allow you to keep your payroll costs low and your profits high. Gravy allows you to retain customers by allowing for recovery of declined payments, credit card declines, and lost revenue.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50/month
Free Trial
Free Version
Pricing Details
$550 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Churn Solution
Country
United States
Website
churnsolution.com
Vendor Details
Company Name
Gravy
Founded
2017
Country
United States
Website
www.gravysolutions.io
Product Features
Product Features
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
Alternatives
No Alternatives