Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

Description

The revenue potential of subscription orders is evident for both retailers and consumers alike. With Smart Order Refill, our subscription cartridge designed for Salesforce Commerce Cloud, customers can easily establish and manage their subscription orders according to their preferences. This tool is compatible with SiteGenesis and Storefront Reference Architecture (SFRA), offering a variety of features that assist in attracting new clients while ensuring satisfaction for current ones through the option to subscribe. It serves as a perfect solution for regularly purchased items such as cosmetics, groceries, and household products, benefiting both merchants and their customers simultaneously. Additionally, Smart Order Refill aligns with SFRA, which serves as the customization model and design framework for Salesforce Commerce Cloud. Merchants can activate subscription orders directly on product pages, and the intervals for these subscriptions can be tailored in the business manager, allowing for greater flexibility and control. This not only enhances the shopping experience but also fosters customer loyalty over time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Braintree Yes 
Checkout Champ Yes 
Inveterate Yes 
Loop Yes 
Ordergroove Yes 
Recharge Yes 
Recurly Yes 
Rivo Yes 
Salesforce No 
Salesforce Agentforce Commerce No 
Salesforce Experience Cloud No 
Seal Subscriptions Yes 
Shopify Yes 
Skio Yes 
Smartrr Yes 
Stay AI Yes 
Storefront UI No 
Stripe Yes 

Integrations

Braintree No 
Checkout Champ No 
Inveterate No 
Loop No 
Ordergroove No 
Recharge No 
Recurly No 
Rivo No 
Salesforce Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Experience Cloud Yes 
Seal Subscriptions No 
Shopify No 
Skio No 
Smartrr No 
Stay AI No 
Storefront UI Yes 
Stripe No 

Pricing Details

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Churn Buster

Founded

2013

Country

United States

Website

churnbuster.io

Vendor Details

Company Name

OSF Digital

Founded

2003

Country

Canada

Website

osf.digital/products/commerce-cloud/smart-order-refill

Product Features

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management Yes 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management No 
Dunning Management Yes 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools Yes 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management No 
Enrollment Management No 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management No 
Usage Tracking/Analytics Yes 

Alternatives

Alternatives

YANTRA Subscription Reviews

YANTRA Subscription

YANTRA Commerce
Utterbond Reviews

Utterbond

WebContrive Technologies Pvt Ltd
Butter Reviews

Butter

Butter Payments
RetentionLens Reviews

RetentionLens

Monrad Ruzt Technology