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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
RetryFix is an online tool designed to assist businesses with recovering failed payments that occur during subscription billing via Stripe. It actively monitors instances of failed subscription transactions, takes into account the reasons for declines, and organizes follow-up attempts alongside customer communication, ensuring that each declined payment is handled with a tailored approach. The recovery notifications help customers either update their payment details or settle outstanding invoices securely. Merchants benefit from a comprehensive dashboard that provides insights into failed transactions and recovery efforts, allowing them to track performance effectively. Rather than replacing Stripe's existing billing tools, RetryFix complements them, making it particularly suitable for SaaS, subscription-based commerce, and membership organizations that want to streamline the dunning process and lessen the need for manual intervention. Business owners can easily link their Stripe accounts to analyze payment failures and set up automated recovery processes; the service charges fees based on the revenue recovered or offers a fixed monthly subscription. In doing so, RetryFix not only enhances the payment recovery process but also improves customer engagement during billing challenges.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
Yes
Braintree
Yes
Checkout Champ
Yes
Inveterate
Yes
Loop
Yes
Ordergroove
Yes
Recharge
Yes
Recurly
Yes
Rivo
Yes
Seal Subscriptions
Yes
Integrations
Stripe
Yes
Braintree
No
Checkout Champ
No
Inveterate
No
Loop
No
Ordergroove
No
Recharge
No
Recurly
No
Rivo
No
Seal Subscriptions
No
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
£49/month
Pay on recovery: 10% of recovered revenue, with no monthly fee. Flat-rate plan: £49 per month.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
Cloud Traffic Ltd
Founded
2026
Country
United Kingdom
Website
retryfix.com
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No