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Average Ratings 0 Ratings
Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
A significant number of unsuccessful subscription payments do not rebound during a retry process, primarily due to factors such as expired cards, 3D Secure requests, and general bank declines that require customer intervention, and unfortunately, many customers are often unaware that their payment has failed. Rebounce seamlessly integrates with payment platforms like Stripe, Paddle, or Square in just a matter of minutes; when a transaction fails, it analyzes the decline reason, only initiates retries when feasible, and communicates with customers through a concise series of messages via email, SMS, or WhatsApp, providing a direct link to a page for updating their card information or validating 3D Secure, all without the need for a login. Moreover, the communication sequence ceases immediately upon invoice payment. Our metrics show that 44% of customers who accessed the payment link completed their transactions on the page, in stark contrast to the mere 5.5% recovery rate from automated retries. Additional features include notifications for card expiry 30 days prior, weekly reports on recovery efforts, and a complimentary 90-day audit of your Stripe account, which is read-only and requires no sign-up. The pricing structure is straightforward: the Starter plan is $3.50 per month, the Growth plan costs $14 per month, and the Scale plan is available for $39 per month, without any commission taken from recovered revenue. With these offerings, businesses can enhance their payment recovery strategies effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
Yes
Braintree
Yes
Checkout Champ
Yes
Inveterate
Yes
Loop
Yes
Ordergroove
Yes
Paddle
No
Recharge
Yes
Recurly
Yes
Rivo
Yes
Integrations
Stripe
Yes
Braintree
No
Checkout Champ
No
Inveterate
No
Loop
No
Ordergroove
No
Paddle
Yes
Recharge
No
Recurly
No
Rivo
No
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
$3.50/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
Rebounce
Founded
2026
Country
Brazil
Website
rebounce.dev
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Alternatives
Alternatives
No Alternatives