Scout Reviews

Scout

2.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 2 out of 5 stars
ease 4 out of 5 stars
features 2 out of 5 stars
design 5 out of 5 stars
support 1 out of 5 stars

Description

Chester is a comprehensive platform designed for independent pet-care professionals such as dog walkers, pet sitters, groomers, trainers, and those operating boarding or daycare services, available on both web and mobile. It integrates various essential functions like booking and scheduling management along with maintaining detailed client and pet profiles, health records, care documentation, and messaging options for client communication. Furthermore, pet owners have access to a portal where they can request services and receive updates about their pets. Providers have the capability to establish recurring appointments, bundle services, issue invoices, track payments, and utilize Stripe for online card transactions. Following each service, they can provide clients with report cards that include notes, photos, and videos, while also attaching GPS routes for dog-walking updates. Additionally, Chester offers team collaboration features such as staff assignments, role-based permissions, shared calendars, and payroll reporting. A complimentary tier is available for those managing up to five active clients, while premium plans offer benefits like unlimited clients, card payment facilities, and enhanced team management tools, making it an invaluable resource for pet-care businesses. This comprehensive approach ensures that both pet-care providers and pet owners benefit from streamlined communication and management capabilities.

Description

Scout is the latest standard in dog walking and pet sitting software. Dog walkers and pet sitters all over the world love our easy-to-learn, modern app experience. Scout offers the simplicity that your clients want and the robust features that your team needs. You get repeat appointments, GPS tracking, automated billing, and the best custom branding options available in the pet sitting industry. Scout is the preferred choice for pet sitters all over the world. Register today to get a free trial -- you don't need a credit card.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Stripe Yes 

Integrations

Stripe No 

Pricing Details

$21/month
Free plan: $0 for up to 5 active clients. Pro: $21/month or $249/year. Team: $32/month plus a per-member fee. Prices exclude applicable taxes. Online card payments incur a 5% service fee, which providers may pass on, absorb, or split.
Free Trial No 
Free Version Yes 

Pricing Details

$25/Month
$25/month for up to 1 user per month
$15/month for each additional active Staff user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chester

Founded

2026

Country

Canada

Website

chester.pet/

Vendor Details

Company Name

PetMethod

Founded

2015

Country

United States

Website

www.scoutforpets.com

Product Features

Product Features

Pet Sitting

Billing & Invoicing Yes 
Client Management Yes 
Credit Card Processing Yes 
Customer Portal Yes 
GPS Check-in / Check-Out Yes 
Key Management Yes 
Recurring Appointments Yes 
Scheduling Yes 
Staff Management Yes 

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