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Average Ratings 0 Ratings
Description
Chefzi is an online ordering platform designed for restaurants, cafés, and takeaways across the UK. This service enables food establishments to showcase a digital menu and easily accept direct orders for collection, delivery, or scheduled service. Restaurant personnel can oversee menu items, customize options, set operating hours, define delivery zones, and establish order guidelines, while incoming orders are conveniently displayed on the Chefzi app for staff on mobile devices for swift acceptance and updates on preparation times. The platform offers customer-facing ordering interfaces, allowing users to either utilize a Chefzi web address or integrate ordering capabilities into their existing websites. Additionally, it features QR code-based ordering for patrons dining at tables and facilitates secure online card transactions via Stripe for eligible plans. Restaurants benefit from accessing comprehensive order receipts and daily sales reports, as well as assistance in transitioning their menus from other ordering systems. Chefzi is specifically tailored for independent food businesses in the UK that are seeking a streamlined direct ordering solution, either as a complement to or a replacement for third-party delivery services. This innovative platform empowers establishments to enhance their customer engagement and streamline their operations effectively.
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
£39/month
The plan costs £39 per location per month with annual billing or £49 per location per month with monthly billing. Prices exclude VAT. The first month is free, and there is no setup fee.
Free Trial
Yes
Free Version
No
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chefzi
Founded
2018
Country
United Kingdom
Website
chefzi.co.uk
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No