Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Objective: Preserve Lives. Checked In was created by an emergency room nurse to enhance patient access to healthcare swiftly and effectively. Our innovative software compiles live patient wait times and shares this information online, enabling individuals to select the shortest wait and arrive promptly. Our Approach. The wait-time application empowers healthcare organizations to collect, analyze, and broadcast current wait times to search engines, seamlessly guiding patients to the facility with the highest available resources. Our Collaborators. Healthcare providers utilize our platform to input data easily, which allows our technology to accurately measure and disseminate their genuine wait times. Consequently, patients can locate this information through geolocation, leading to a more balanced distribution of individuals across the healthcare network. By engaging in our ecosystem, providers enhance the quality of care and save more lives. What Distinguishes Checked In From Competitors? It elevates clinical standards and quality through precise real-time data rather than relying on averages, ensuring a more effective healthcare experience for all involved. Additionally, our commitment to innovation means we continuously strive for improvements in patient care and efficiency.
Description
Verint Appointment Booking and Queuing is an enterprise appointment scheduling and queue management platform designed to help organizations coordinate customer visits and deliver more efficient in-person services. The software combines digital appointment booking, virtual waitlists, employee scheduling integration, and customer communication tools within a connected service management environment. Customers can schedule appointments through supported digital channels and select services based on available staff members, locations, and appointment times. Automated SMS and email reminders help reduce missed appointments, while self-service rescheduling provides customers with greater flexibility. Its queue management capabilities allow walk-in visitors to register through kiosks, tablets, QR codes, SMS links, or service representatives without waiting in traditional physical lines. Customers receive notifications about their position in the queue and estimated waiting times, allowing them to move freely while waiting for service. The platform connects appointment schedules and queue information with employee availability and location capacity to help managers allocate resources according to demand. Operational reporting provides insights into customer wait times, appointment volumes, service activity, and opportunities to improve the customer experience. Verint also offers connected event management capabilities, CRM integrations, and centralized administration for organizations operating multiple branches, stores, or customer service locations.
API Access
Has API
No
API Access
Has API
No
Integrations
Confer With
No
Grassfish
No
Pricing Details
$350 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Checked In
Founded
2016
Country
United States
Website
checkedin.tech
Vendor Details
Company Name
Verint Systems
Founded
1994
Country
United States
Website
www.verint.com/appointment-booking-and-queuing/
Product Features
Waitlist
Alerts/Notifications
Yes
Customer Database
No
For Restaurants
No
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No