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features
design
support

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Description

Organizations often adopt a variety of cyber security measures in their quest for enhanced protection, which can lead to a fragmented security framework that tends to incur a high total cost of ownership (TCO). By transitioning to a unified security strategy utilizing Check Point Infinity architecture, companies can secure proactive defenses against advanced fifth-generation threats, while simultaneously achieving a 50% boost in operational efficiency and slashing security expenses by 20%. This architecture represents the first integrated security solution that spans networks, cloud environments, mobile devices, and the Internet of Things (IoT), delivering top-tier threat prevention against both established and emerging cyber threats. Featuring 64 distinct threat prevention engines, it effectively combats known and unknown dangers, leveraging cutting-edge threat intelligence to enhance its protective capabilities. Infinity-Vision serves as the centralized management platform for Check Point Infinity, offering a cohesive approach to cyber security that is designed to thwart the most complex attacks across various domains, including networks and endpoints. The comprehensive nature of this solution ensures businesses can remain resilient in the face of evolving cyber threats while maintaining streamlined operations.

Description

Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
A10 Thunder ADC Yes 
Aruba Cloud Yes 
Flowmon Yes 
Forescout Medical Device Security Yes 
Handy Photo Yes 
IBM Cloud Yes 
Microsoft Azure Yes 
Netformx DesignXpert Yes 
Radware Alteon Yes 
SAP Cloud Platform Yes 
Secret Double Octopus Yes 
ServiceNow Yes 
Siemplify Yes 
Stellar Cyber Yes 
ThreatConnect Risk Quantifier (RQ) Yes 
Unity Boost Yes 
VMware Cloud Yes 
Vectra AI Yes 

Integrations

Salesforce Yes 
A10 Thunder ADC No 
Aruba Cloud No 
Flowmon No 
Forescout Medical Device Security No 
Handy Photo No 
IBM Cloud No 
Microsoft Azure No 
Netformx DesignXpert No 
Radware Alteon No 
SAP Cloud Platform No 
Secret Double Octopus No 
ServiceNow No 
Siemplify No 
Stellar Cyber No 
ThreatConnect Risk Quantifier (RQ) No 
Unity Boost No 
VMware Cloud No 
Vectra AI No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$100.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Check Point Software

Founded

1993

Country

United States

Website

www.checkpoint.com/infinity/

Vendor Details

Company Name

Infinity Tracking

Founded

2010

Country

United Kingdom

Website

www.infinity.co

Product Features

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

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