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Description
ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code.
The whole stack is Apache-2.0 licensed and self-hostable with Docker, and it is not tied to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq are supported, plus any OpenAI-compatible endpoint, so you can point it at a local model via Ollama, vLLM or llama.cpp and keep conversations on your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift.
Beyond chat: one shared inbox spanning nine channels, one-click handoff with full context, a no-code workflow builder, AI ticketing, lead capture, a help center, and integrations for Slack, Shopify, Jira, REST API and MCP tools.
Description
OpenParser AI serves as a cutting-edge truth hub for organizations that handle extensive documentation, designed to consolidate information from documents, databases, and web content into a secure and unified knowledge layer. By posing a question, users can allow the AI to retrieve precise answers from their documents, databases, or websites, with each response directly linked to the specific document page, database entry, or web segment from which it originated. OpenParser enhances document management through features like straightforward document Q&A, seamless database querying without the need for SQL, comprehensive website content searches, and cross-document insights, all while ensuring role-based access and implementing document approval workflows. Additionally, it offers instant validation and generates structured outputs that teams can efficiently act upon. Users have the flexibility to upload documents or link to platforms like Google Drive, SharePoint, SQL databases, and website URLs, with an auto-sync feature that keeps all information up to date. The OpenParser AI Engine is capable of comprehensively analyzing and reasoning through all available data, utilizing Llama by default or allowing integration with the user's preferred LLM, which can include options such as OpenAI, Anthropic, Gemini, and others. This powerful combination ensures that teams have access to the most relevant information in real-time, ultimately improving decision-making processes and operational efficiency.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
No
Anthropic
No
Brevo
Yes
Gemini
No
Gmail
No
Google Cloud Platform
No
Google Drive
No
HTML
No
Instagram
Yes
Jira
Yes
Integrations
Amazon Web Services (AWS)
Yes
Anthropic
Yes
Brevo
No
Gemini
Yes
Gmail
Yes
Google Cloud Platform
Yes
Google Drive
Yes
HTML
Yes
Instagram
No
Jira
No
Pricing Details
$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChatterMate
Founded
2025
Country
United states
Website
chattermate.chat
Vendor Details
Company Name
OpenParser AI
Country
United States
Website
www.openparser.ai/
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
