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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code. The whole stack is Apache-2.0 licensed and self-hostable with Docker, and it is not tied to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq are supported, plus any OpenAI-compatible endpoint, so you can point it at a local model via Ollama, vLLM or llama.cpp and keep conversations on your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift. Beyond chat: one shared inbox spanning nine channels, one-click handoff with full context, a no-code workflow builder, AI ticketing, lead capture, a help center, and integrations for Slack, Shopify, Jira, REST API and MCP tools.

Description

Enjo AI is a robust support automation platform designed for enterprises, utilizing generative AI to create intelligent support agents that effectively manage workflows across IT, HR, and customer service from start to finish. Organizations can customize these agents using their own knowledge bases, including documents, tickets, files, videos, and SharePoint visuals, which allows for precise and context-driven responses, automatic ticket creation and routing, and the ability to execute tasks across various systems through natural language commands. The platform also offers AI-powered search capabilities for tailored query responses, automated ticketing to streamline request management, and agent assist features that provide real-time support to human agents. Additionally, it includes AI actions for executing tasks such as database queries or updating records, along with AI Insights that offer valuable visibility into trends, potential bottlenecks, and overall performance metrics. With seamless integration into popular tools like Slack, Teams, Jira, and ServiceNow, it allows for quick implementation, often providing immediate value from day one through a no-code setup process. This innovative approach not only enhances productivity but also revolutionizes how organizations interact with their support systems.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Slack Yes 
Amazon Web Services (AWS) No 
Atlassian Data Center No 
Brevo Yes 
Instagram Yes 
Microsoft SharePoint No 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Shopify Yes 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 

Integrations

Jira Yes 
Slack Yes 
Amazon Web Services (AWS) Yes 
Atlassian Data Center Yes 
Brevo No 
Instagram No 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Shopify No 
Telegram No 
WhatsApp No 
WordPress No 

Pricing Details

$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial Yes 
Free Version Yes 

Pricing Details

$490 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ChatterMate

Founded

2025

Country

United states

Website

chattermate.chat

Vendor Details

Company Name

Enjo

Country

United States

Website

www.enjo.ai/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Alternatives

Alternatives