Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.
Description
Achieving the top position in search results can help you capture up to 75% of online traffic. To make sure that visitors are genuinely interested and not just stumbling upon your site, it’s essential to establish a robust local presence and manage your online reputation effectively. The surge in "near me" searches on Google, which have skyrocketed by over 900% in recent years, highlights the importance of local SEO strategies to outpace your competitors. To enhance your visibility, we ensure your business is listed on the most effective directories available! Your store information will seamlessly appear across major directories, GPS services, search engines, and social media platforms, while you also gain access to an efficient Store Locator. This system simplifies updates and helps maintain a consistent brand image. You can quickly view reviews posted on platforms like Google or Facebook and respond to customer feedback effortlessly using our comprehensive solution, which enhances your local SEO. By capturing qualified leads before your rivals do, you can convert visitors into loyal customers. Additionally, you can easily integrate an appointment-booking feature for online, virtual, and phone scheduling directly from your website, Store Locator, Google My Business, Facebook, and Instagram, making it convenient for users to engage with your services. Ultimately, this multi-channel approach ensures that your business is always accessible and appealing to potential clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Desktop.com
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatmeter
Founded
2009
Country
United States
Website
www.chatmeter.com
Vendor Details
Company Name
Smart Traffik
Founded
2012
Country
France
Website
www.smart-traffik.io
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
No
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No