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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

Description

Rating Captain serves as a comprehensive social proof management system that prioritizes genuine product reviews, dependable analytics, and tailored ecommerce solutions. This platform empowers businesses to gather customer insights that not only boost website traffic but also elevate sales while delivering meaningful data for operational improvements. It streamlines post-purchase interactions, ensuring prompt engagement with reviews across various platforms, which is crucial for maintaining a positive company reputation. By actively participating in customer conversations and addressing their feedback, businesses can cultivate enduring connections, leading to an increase in repeat visitors. Since 79% of consumers place their trust in reviews, showcasing customer opinions not only fosters confidence but also accelerates the decision-making process for prospective buyers. Additionally, Rating Captain aids in the acquisition of favorable product reviews for online retailers, ultimately driving sales growth and enhancing search engine optimization efforts. The platform seamlessly integrates with major ecommerce systems such as Shopify, WooCommerce, DecoNetwork, and BaseLinker, providing a smooth user experience for businesses. Overall, Rating Captain transforms the way companies engage with their customers, ensuring a more dynamic and responsive online presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Google Business Profile
Shopify
WooCommerce

Integrations

Desktop.com
Google Business Profile
Shopify
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatmeter

Founded

2009

Country

United States

Website

www.chatmeter.com

Vendor Details

Company Name

Rating Captain

Founded

2020

Country

Poland

Website

ratingcaptain.com

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives