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features
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support

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Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

Description

Locus Intelligence is a centralized location intelligence solution designed to help multi-location brands manage their digital presence at scale. It enables enterprises to monitor how each location performs across search and map platforms, including Google Business Profile. The platform analyzes visibility metrics such as impressions to show how often locations appear in relevant searches. Customer reviews and average ratings are tracked to measure reputation and trust across regions. Locus Intelligence also captures engagement signals like calls, website visits, and direction requests that indicate real customer intent. Location-level performance trends help teams identify spikes, drops, or inconsistencies across markets. Anomaly detection allows faster response to emerging issues. The platform is built for operational, marketing, and regional leadership teams. It supports governance and consistency across hundreds or thousands of locations. Locus Intelligence is currently available through an invitation-based onboarding process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Desktop.com
Google Business Profile

Integrations

Desktop.com
Google Business Profile

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatmeter

Founded

2009

Country

United States

Website

www.chatmeter.com

Vendor Details

Company Name

Locus Intelligence

Founded

2025

Country

India

Website

locus-intelligence.com

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Location Intelligence

Behavioral Analytics
Data Visualization
Demographic Data
Geocoding
Geofencing
Location Tracking
Predictive Analytics
Trade Area Analysis

Alternatives

Alternatives