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Description
By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.
Description
Locus Intelligence is a centralized location intelligence solution designed to help multi-location brands manage their digital presence at scale. It enables enterprises to monitor how each location performs across search and map platforms, including Google Business Profile. The platform analyzes visibility metrics such as impressions to show how often locations appear in relevant searches. Customer reviews and average ratings are tracked to measure reputation and trust across regions. Locus Intelligence also captures engagement signals like calls, website visits, and direction requests that indicate real customer intent. Location-level performance trends help teams identify spikes, drops, or inconsistencies across markets. Anomaly detection allows faster response to emerging issues. The platform is built for operational, marketing, and regional leadership teams. It supports governance and consistency across hundreds or thousands of locations. Locus Intelligence is currently available through an invitation-based onboarding process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chatmeter
Founded
2009
Country
United States
Website
www.chatmeter.com
Vendor Details
Company Name
Locus Intelligence
Founded
2025
Country
India
Website
locus-intelligence.com
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Product Features
Location Intelligence
Behavioral Analytics
No
Data Visualization
No
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
No
Predictive Analytics
No
Trade Area Analysis
No