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ease
features
design
support

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Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

Description

Develop and implement effective geolocalized advertising initiatives for your network, enhancing your online presence across search engines. Boost your local SEO by creating tailored landing pages for each of your branch locations, ensuring that your local web communication is streamlined and unified. Embrace local digitalization throughout your network, achieving nationwide reach while keeping a focus on specific local search targets that cater to the unique requirements of each retail outlet. The network head maintains oversight of the entire communication strategy, overseeing brand messaging and ensuring the quality of advertising efforts for local enterprises. Centralize the information of physical businesses with real-time updates, while relevant key performance indicators are made available on a specialized dashboard. An intuitive and user-friendly platform facilitates access to digital campaigns, serving as a crucial tool for driving traffic to local websites. Furthermore, synchronize national and local advertising campaigns to maximize effectiveness and reach. This comprehensive approach not only strengthens individual locations but also fosters a cohesive brand identity across the entire network.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Facebook
Google
Google Business Profile
Instagram
Waze
YouTube

Integrations

Desktop.com
Facebook
Google
Google Business Profile
Instagram
Waze
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatmeter

Founded

2009

Country

United States

Website

www.chatmeter.com

Vendor Details

Company Name

InLead

Founded

2016

Country

France

Website

www.inlead.fr/en/

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Alternatives

Alternatives