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Average Ratings 0 Ratings
Description
By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.
Description
GMB Planet is an online platform designed to streamline the management of Google Business Profiles, catering specifically to local enterprises and SEO agencies focused on local markets. Its user-friendly dashboard consolidates various features, including the management of customer reviews, updates to business profiles, and insights into local search performance. With the ability to generate AI-powered replies to Google reviews, users can also set up notifications for negative feedback and create QR codes that link directly to their business’s review page. Additionally, the service enables users to schedule special operating hours, post updates on Google, track rankings in local map packs, assess competitor feedback, and keep tabs on the overall health of their profiles. Agencies benefit from the capability to handle numerous client profiles while utilizing customizable PDF reports and assigning team permissions. The platform is designed for a diverse range of users, such as retailers, cafes, restaurants, salons, tradespeople, home-service providers, agencies, and freelancers who oversee one or more local business profiles. It is important to note that GMB Planet clarifies its independence from Google. Overall, this tool empowers local businesses to enhance their online presence effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15/month
Plans start at $15 per month. The vendor states that a 7-day free trial is available with no credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatmeter
Founded
2009
Country
United States
Website
www.chatmeter.com
Vendor Details
Company Name
GMB Planet
Country
Portugal
Website
gmbplanet.com
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
No
Social Sharing
Yes
White Label
No