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Average Ratings 0 Ratings
Description
Establish immediate interactions with clients using Chatbox, a messaging platform hosted in the cloud. This tool enables users to oversee communication through Facebook Messenger, live chat, and SMS channels. Additionally, Chatbox can seamlessly connect with various customer relationship management (CRM) systems such as Oracle Service Cloud and Salesforce. Furthermore, it allows users to tailor messages by incorporating customer information, including their name, age, and address, enhancing the personalization of interactions. By leveraging these features, businesses can improve their engagement strategies significantly.
Description
ValueText is a versatile messaging application designed for Salesforce users, enabling communication through various channels such as SMS, WhatsApp, Telegram, and beyond. With ValueText, users can effortlessly initiate text conversations via SMS or WhatsApp directly from their Salesforce records, including contacts, leads, opportunities, and even custom objects. The app features a Chat Console and Converse Inbox for managing customer interactions, allowing all conversations to be centralized in one platform. Users can enhance their messaging experience by adding personalized labels, utilizing dynamic templates, sending files and audio messages, scheduling texts, creating automated responses, and much more. For those needing to send or schedule messages to multiple recipients at once, ValueText simplifies the process through List Views, Reports, or Campaigns. Custom messages can be crafted or templates and bots used to streamline communication. Seeking to boost productivity and save valuable time? ValueText allows for the automated sending of SMS and WhatsApp messages within Salesforce, utilizing native automation tools to promptly confirm appointments, dispatch reminders, share special promotions, and more, ensuring that users can focus on what matters most. This comprehensive approach to messaging not only enhances efficiency but also fosters better customer relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Oracle Service
Yes
Slack
Yes
Telegram
No
WhatsApp
No
Ytel
Yes
Integrations
Salesforce
Yes
Oracle Service
No
Slack
No
Telegram
Yes
WhatsApp
Yes
Ytel
No
Pricing Details
$35.00/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chatbox
Founded
2015
Country
United States
Website
chatbox.com
Vendor Details
Company Name
ValueText
Founded
2017
Country
India
Website
valuetext.io
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
Yes
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No