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Average Ratings 0 Ratings
Description
Chatarmin is an innovative SaaS solution designed specifically for e-commerce teams that leverage WhatsApp for product promotion and customer interaction. This platform empowers teams to gather WhatsApp opt-ins, organize contact lists and segments, launch marketing campaigns, and create automated messaging workflows for functions like cart recovery and communication after purchases. By integrating seamlessly with e-commerce shops and various marketing or customer service tools, it enables teams to synchronize their WhatsApp messaging strategies with their existing operations. Utilizing the WhatsApp Business Platform, Chatarmin also offers robust tools for analyzing campaign results and assessing message effectiveness. Marketing professionals can harness its capabilities to devise targeted campaigns, streamline customer journeys, and oversee all customer interactions from a centralized interface. Ultimately, Chatarmin serves businesses aiming to enhance their use of WhatsApp as a vital channel for customer engagement and marketing in conjunction with their online sales platforms. With its comprehensive features, it stands out as a key resource for e-commerce teams looking to optimize their communication strategies.
Description
SocialAPI serves as a comprehensive cloud solution for businesses utilizing WhatsApp for messaging, marketing, and customer support. It establishes a connection between enterprises and Meta’s WhatsApp Cloud API, enabling features like campaign broadcasts, template messaging, delivery tracking, and contact management. The platform includes a user-friendly visual no-code flow builder that facilitates automated responses and conversational workflows. Additionally, a collaborative team inbox allows multiple agents to manage conversations efficiently with features for routing and internal communication. SocialAPI also provides capabilities for scheduling campaigns, segmenting audiences, deploying AI chatbot automations, and accessing detailed analytics, while offering webhooks and a REST API complete with developer documentation. Businesses leverage this platform for various purposes, including promotions, notifications regarding orders and shipping, reminders for appointments, lead follow-ups, and support across sectors such as e-commerce, healthcare, education, and real estate. Furthermore, it’s important to note that while Meta conversation charges are billed at Meta’s rates, SocialAPI does not impose any additional markup on those costs. This ensures transparency and fairness for businesses using the service.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Emarsys
Yes
Gorgias
Yes
Intercom
Yes
Klaviyo
Yes
Magento
Yes
Make
Yes
Model Context Protocol (MCP)
Yes
Shopify
Yes
Shopware
Yes
WhatsApp
No
Integrations
Emarsys
No
Gorgias
No
Intercom
No
Klaviyo
No
Magento
No
Make
No
Model Context Protocol (MCP)
No
Shopify
No
Shopware
No
WhatsApp
Yes
Pricing Details
Software pricing is custom, based on shop volume and goals. WhatsApp user-initiated conversations are free; business-initiated conversations are usage-based, with Meta fees passed through without a Chatarmin markup.
Free Trial
Yes
Free Version
No
Pricing Details
₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
chatarmin.com GmbH
Founded
2022
Country
Austria
Website
chatarmin.com/en/marketing
Vendor Details
Company Name
Zivaan Solutions
Founded
2009
Country
India
Website
social.zivaansolutions.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No