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Description
ChatNory is an AI-powered chatbot and live chat solution hosted in the cloud, specifically designed for businesses. It assimilates information from website content, uploaded documents, pricing lists, and product catalogs to provide answers via website chat, WhatsApp, Messenger, Instagram, and Telegram. With its WordPress plugin, users can easily integrate a chat widget that syncs published content and WooCommerce product details, including prices, stock levels, SKUs, and categories, to their ChatNory account. The chatbot can communicate in 11 different languages, transfer chats to human agents when necessary, process order inquiries, schedule appointments, and generate support tickets using integrated systems. Teams can efficiently oversee conversations, manage leads, and analyze performance directly within ChatNory, rather than relying on WordPress to host the AI. Website administrators have the option to incorporate the chat widget using a simple code snippet or shortcode, ensuring that WordPress content automatically updates in real-time. A ChatNory account is mandatory to utilize the WordPress plugin, and users can take advantage of a free plan to explore the service. This flexibility allows businesses of all sizes to enhance customer engagement and streamline support processes.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WordPress
Yes
Claude
No
Claude Duet
No
Claude for Legal
No
Gemini
No
Groq
No
OpenAI
No
PrestaShop
No
WooCommerce
Yes
Integrations
WordPress
Yes
Claude
Yes
Claude Duet
Yes
Claude for Legal
Yes
Gemini
Yes
Groq
Yes
OpenAI
Yes
PrestaShop
Yes
WooCommerce
No
Pricing Details
$10/month
Free Trial
No
Free Version
Yes
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChatNory
Founded
2026
Country
India
Website
chatnory.com
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/