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Description
Introducing an innovative live chat service for businesses that is the first of its kind globally. Based in Johannesburg, South Africa, this privately held enterprise has been catering to customers around the world since 2016, supporting small to medium enterprises as well as larger corporations. Our unique Hybrid Chatbot System approach emphasizes the essential role of human agents within the live chat process. By providing an affordable live chatbot platform, we at ChatMarshal strive to enable businesses to enhance their sales and elevate customer support through our outsourced live chat solution. As pioneers in the field, we take pride in being the first company globally to create a hybrid chatbot and live chat solution. Our distinctive approach stands as our unique selling proposition (USP), where human interaction remains a crucial element in the live chat ecosystem. While we utilize AI to support human agents, our commitment to continuous improvement means that as AI technology advances, we seamlessly integrate more of its capabilities into our systems for enhanced performance. This ongoing evolution ensures that our clients receive the best tools available for effective customer engagement.
Description
Engage your hottest leads with actual live chat representatives. Statistics reveal that businesses lose around 63% of their leads from paid traffic sources. Imagine the possibility of tripling your conversion rate by revamping your live chat approach! Today's customers crave immediate assistance and genuine connections, which chatbots simply cannot provide. At LeadChat, our top-tier sales agents are available around the clock to foster stronger relationships and enhance your conversion rates. You benefit from the expertise of an in-house sales team without incurring the associated overhead or requiring significant infrastructure investments. Hot leads are fleeting; you can have live agents available to chat just four hours after signing up with LeadChat! Our agents engage with every chat request in under 10 seconds, matching the speed of a chatbot but delivering a personal touch. Gain access to an instantly deployable team of sales professionals, eliminating the time-consuming processes of recruiting and hiring. With 98% of your website visitors exiting without making inquiries, we ensure proactive engagement before they leave! Our service not only enhances customer experience but also significantly improves your bottom line.
API Access
Has API
API Access
Has API
Integrations
Google Analytics
Google Tag Manager
Pricing Details
$4 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChatMarshal
Founded
2016
Country
South Africa
Website
chatmarshal.com
Vendor Details
Company Name
LeadChat
Country
Australia
Website
www.leadchat.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
