Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

ChatFlow serves as an advanced, no-code AI chat assistant designed to enhance customer support experiences. By allowing businesses to upload various types of documents such as web pages, PDFs, spreadsheets, or FAQs, ChatFlow quickly generates a fully branded AI chatbot capable of providing accurate answers within minutes, all without any coding required. Among its standout features are comprehensive website crawling, one-click retraining for easy updates, the ability to customize tone and behavior, automated lead capturing, integrations with CRM platforms like HubSpot, and detailed conversation analytics. The platform prioritizes security with enterprise-level protections including TLS 1.3 for data in transit, AES-256 encryption for data at rest, compliance with GDPR and CCPA regulations, along with audit logs and tailored data retention policies. Importantly, ChatFlow ensures that customer data is never used to train public AI models, keeping all information confidential. This leads to improved response times, increased customer satisfaction, and allows teams to focus on more complex inquiries rather than repetitive tasks. By streamlining support operations, ChatFlow not only enhances efficiency but also cultivates a more positive customer engagement environment.

Description

We have collaborated with OpenAI to introduce ChatShape, a Chrome extension designed for building AI chatbots. This tool enables you to develop personalized chatGPT chatbots that are tailored to your specific data. To use it, simply launch the extension on any web pages you wish for the bot to analyze, select "add current site" for each page, and then hit "generate bot" to obtain a shareable link for your custom chatbot, allowing you to inquire about anything. It has been successfully tested on most web pages and even functions on private wiki platforms like Quip, Confluence, Jira, and Notion. However, it is important to note that ChatShape does not support Google Docs at this time. The "Add Current Site" button captures all the visible, copyable text available on the current web page, but it does not navigate through other links on the page or explore the entire domain. A feature to enhance this capability will be launched in the near future, providing even greater flexibility for users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Chrome No 
Webflow Yes 
Wix Yes 
WordPress Yes 

Integrations

Google Chrome Yes 
Webflow No 
Wix No 
WordPress No 

Pricing Details

$35/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChatFlow.co

Founded

2014

Country

United States

Website

chatflow.co

Vendor Details

Company Name

ChatShape

Website

www.chatshape.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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