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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.

Description

MsgOrb is an innovative web-based communication platform designed for WhatsApp, catering to a variety of organizations including churches, schools, nonprofits, clubs, event organizers, and businesses. This platform allows organizations to efficiently manage their contacts by grouping them, scheduling recurring reminders and announcements, tracking message delivery statuses, collecting RSVP responses, and maintaining ongoing conversations within a shared inbox. By utilizing the official WhatsApp Business Platform and adhering to approved message templates, MsgOrb ensures compliance, including opt-out management for recipients who choose to reply with STOP. Additionally, the Event Check-in feature facilitates RSVP links, QR entry passes, and mobile door scanning, while the Kids Check-in component offers family registration, volunteer check-in, and pickup codes for added convenience. Teams can enhance their communication by sending updates regarding orders, bookings, and deliveries through platforms like Shopify and Calendly, or they can link other systems using MsgOrb's webhook capabilities. Recipients receive their messages directly via WhatsApp, while staff members can efficiently oversee contacts and workflows through a unified dashboard, streamlining processes and enhancing organizational communication. Overall, MsgOrb empowers organizations to connect and interact more effectively with their communities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Calendly No 
Facebook Messenger Yes 
Instagram Yes 
Shopify No 
WhatsApp Yes 

Integrations

Calendly Yes 
Facebook Messenger No 
Instagram No 
Shopify Yes 
WhatsApp No 

Pricing Details

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial No 
Free Version Yes 

Pricing Details

$19.99/month
A free plan supports up to 60 contacts. Paid plans start at $19.99 per month; WhatsApp/Meta message charges may be billed separately to the organization's WhatsApp Business account.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Apporio Infolabs Pvt Ltd

Founded

2014

Country

India

Website

chatdesq.com

Vendor Details

Company Name

MsgOrb

Founded

2026

Country

United States

Website

www.msgorb.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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